Product: 1800 Pack Rat Customer Care Clear all filters (0 of 6 reviews match)
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I have never dealt with such unprofessional liars in my life.Because I asked a question about protocol, they turned it into an excuse as to WHY my pod was never shipped. My belongings should have gotten to Texas at least 2 weeks before me. They picked up my pod in...
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1.1
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1800 Pack Rat Customer Care
I liked
  • Pack rats in texas
  • Truck driver was nice
  • Seem to understand customer service
I didn't like
  • Those in charge
  • Idiotic responses
  • Are disrespectful and sarcastic
#1185619
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WHEN IT COMES TO TAKING CARE OF THE CUSTOMER AND SERVICE.THIS COMPANY FAILS. SUPPOSED TO PICK UP MY CONTAINER AFTER I TOOK EVERYTHING OUT AT MT APPARTMENT. DRIVER CALLS COMING GETS THER HAS MY DAUGHTERS CAR BLOCKING IT IN ON PERPOSE BUT ELECTS NOT TO LET US MOVE IT...
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1800 Pack Rat Customer Care
#1135100
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1800 Pack Rat - Worst experience of my life

they make up their own pricings and did not want to redeliver my items. everytime I spoke with a rep they quoted me a differnt amout and charge mt card a diffent amount.
1.3
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1800 Pack Rat Customer Care
#1126990
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1800 Pack Rat - Late, lazy, late again, lazy some more

32 hrs late for packing. Packing and inventory were worthless. Didn't show up for the load. Still trying to get them to pick up shipment
1.0
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1800 Pack Rat Customer Care
#1063141
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1800 Pack Rat Customer Care Review

Terrible customer service .... local pompano beach fl Office never returned call... 800 supervisor was not helpful ..... use PODS Very frustrated ... Planning to write CEO Bob Poirier 11640 N park drive suite 200 Wake Forest NC 27587
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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1800 Pack Rat Customer Care
#1015818
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Worse people to deal with.They are a complete rip off. I would not use these people. They are liars on the phone and the service is very bad. They lie to you about the complete bill on the phone and trick you with additional charges. I would not use these people. These...
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1.0
Product
1800 Pack Rat Customer Care
I liked
  • Truck driver was nice
I didn't like
  • Customer service was poor and liars
#858745
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