Product: 1800 Pack Rat Moving Service Clear all filters (11 of 11 reviews match)
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Get a call 2 days before my container was to be delivered to be told it will be 6 days late!All they will compensate me is 600.00 dollars on a 4800 dollar move. What a joke, they don't care about the customer one bit. They put my life in limbo for 6 more days and don't...
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1.0
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1800 Pack Rat Moving Service
I didn't like
  • Refund policy
#1188947
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Initially we were really happy with your service but when the driver came to pick up the container from our house showed up without contacting me and took the container when we still had about 7-10 boxes that needed to go into the container.He said that he tried to...
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1800 Pack Rat Moving Service
#1128577
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After discussing in grave detail my drop off location with the sales rep and looking at google maps together to discuss, the morning of my move I was told the box could not be delivered to my location.There is no excuse for this. I had to have it delivered to another...
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1800 Pack Rat Moving Service
I liked
  • Price
I didn't like
  • Customer service was poor
  • Could not deliver on contract
  • Issues caused increased cost to customer
#1020214
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In February 2016, I was moving out of my apartment. I called 1-800 PackRat, because they had a storage facility close to the apartment and their rates and availability beat PODS.com. Upon making the online reservation, I received a call from a customer service agent,...
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1800 Pack Rat Moving Service
#942159
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goods into the pods of 1800 Pack Rat. So I scheduled 1800 Pack to drop off their pods Wednesday evening, they were almost 1 hour late, but no big deal. The movers came early Thursday morning as scheduled and filled the first pod and 1/2 of the second, but needed time...
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1800 Pack Rat Moving Service
#929310
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What a ripoff - you should try PODs - I never should have changed to pack rat.They messed up both move request, charged me $107 to move the unit 8' - charged $110 for pick up and I missed my pick up date by 5 days and they said no credit or prorate. I have 2 friends...
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1.4
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1800 Pack Rat Moving Service
#900912
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1800 Pack Rat Moving Service Review

This COMPANY really Sucks.... There containers look like there 100 YEARS OLD and RUSTED/OUT doors STICK ... Stay Away from this bunch of PACKRATS!!!!!
Product
1800 Pack Rat Moving Service
#692095
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I used 1800PACKRAT to move from Ohio to Minnesota in June. The delivery of the packrat was on time as was the origin pickup but after that everything went wrong. The container was delivered and as soon as it was opened it was obvious that something bad had occured as...
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Anonymous
Anonymous

What happened? Did Kent wind up helping you? Did you call them back?

Anonymous
Anonymous

Same problems here and they will not call back that is for sure

1.0
Saint Peter, Minnesota
Product
1800 Pack Rat Moving Service
#680905
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HORRIBLE COMPANY! Do not deliver the containers. They just do not show up! No call or any communication even though we had confirmed dates and credit card on file. The main office is of no help as they could not reach the local Bolingbrook Il. office by phone or email...
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1.0
Product
1800 Pack Rat Moving Service
#675929
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I was doing a move across country. From the beginning it seemed to seem like this was a legit company, until my worst nightmare came about. The unit was 2 days late to drop off (which then interfered with closing on my house) then I had to load it up and not only is...
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Anonymous
Anonymous

Would seem to me that if you got everything free than the company took care of you. Also you fail to mention when you ordered the container. One day late on the other end is...

1.0
Product
1800 Pack Rat Moving Service
#542675
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