Product: 1800 Pack Rat Storage Unit Clear all filters (0 of 9 reviews match)
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When we first spoke to an agent 13 months ago we were told to "pack the two 16 foot unit from the floor to the ceiling." Recently we sold our home after this timeframe and only then were we told by another agent they would have picked up and stored the two unit at...
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1.0
Product
1800 Pack Rat Storage Unit
I didn't like
  • Conflicting rule from sales agents which costs us more money
#1403706
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Book the deal and that's it.....after that be advised you will wait at least 45 minutes for an associate to assist you. I tried to book the delivery of my pod 2 weeks in advance and was told that since they do work for Spirit Halloween, they have a 2 week window where...
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Product
1800 Pack Rat Storage Unit
#1123387
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This company is a Lying bunch of creeps - They do not disclose the charges till they take possession of your property. DO NOT RENT with 1800PACKRAT they will hold your property hostage and drain your card with completely undisclosed costs. I absolutely recommend you...
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1.3
Arnold, California
Product
1800 Pack Rat Storage Unit
I didn't like
  • Issues caused increased cost to customer
  • Idiotic responses
  • Sales obviously are not trained
#1123039
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I called around for pricing, and they came in a little cheaper than PODS.I decided to go with 1800PackRat. Firstly, they called me as they were about to drop the unit and said I needed to be there to sign papers or they wouldn't drop it. I had to leave work and rush...
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1.0
Product
1800 Pack Rat Storage Unit
#1115952
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They hit you with hidden fees.The do not give you the total amount you will be charged. I felt like they will hold your items hostage. I was told I what the my fees were until I needed to schedule a move to my new location that is when the additional 174 was assessed....
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Product
1800 Pack Rat Storage Unit
#1106762
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If I could give no stars I would!This company is a rip off! They add in all kinds of fees that ARE NOT IN THEIR QUOTE! Customer service is terrible, their website is terrible nothing can be deciphered, they over charged me numerous times. They charge for every little...
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4.0
Product
1800 Pack Rat Storage Unit
#1101136
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Had my things stored in Colorado and they go into it and stole many things. They said they go through a lot of employess and that does happen. I did get some $ from them but as I unpack I realize so much more was taken...
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Anonymous
Disappointed

We2 found out that our pack rat storage was broken into and stuff was stolen, it's horrible when you get your stuff and you realize that all your valuables are gone. We had bo...

Product
1800 Pack Rat Storage Unit
#957384
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I paid for my unit thru the first of November, $251.00.....and then had to pay $32.00 for you to deliver unit on October 11, 2016 so as I could empty it....then had to pay another $70.00 for you to pic it up empty on October 13, 2016. I will receive no refund on my...
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2.8
Product
1800 Pack Rat Storage Unit
I liked
  • Truck driver was nice
I didn't like
  • Company
  • Customer service was poor and liars
  • Idiotic responses
#935843
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I rented a storage bend that was delivered to my home, and I paid a monthly storage fee; I did this because I was rearranging to relocate. One day I came home and the bend was removed from my back side yard. I called the company and they said that my irate neighbor...
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Bond_JaneBond
Bond_JaneBond

Pack rats auctioned my entire life. After they took our household in 6 pods and we moved & asked for delivery, they told us they only "thought" they had a facility here and co...

Bond_JaneBond
Bond_JaneBondHaysi1963

Glad you got your belongings,finally. After they took my entire household and stored it, they told us that they only thought they had a facility where we moved, but they reall...

Product
1800 Pack Rat Storage Unit
#246623
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