filters
state:
Show
city:
Show
product:
Show
Get a call 2 days before my container was to be delivered to be told it will be 6 days late! All they will compensate me is 600.00 dollars on a 4800 dollar move. What a joke, they don't care about the customer one bit. They put my life in limbo for 6 more days and...
Read more
1.0
I didn't like
  • Refund policy
#1188947
Reply to reviews
I have never dealt with such unprofessional liars in my life. Because I asked a question about protocol, they turned it into an excuse as to WHY my pod was never shipped. My belongings should have gotten to Texas at least 2 weeks before me. They picked up my pod in...
Read more
1.1
I liked
  • Seem to understand customer service
  • Truck driver was nice
  • Pack rats in texas
I didn't like
  • Those in charge
  • Idiotic responses
  • Are disrespectful and sarcastic
#1185619
Reply to reviews
Show

1800 Pack Rat - Bunk rat

Just do not use them.
#1176584
Reply to reviews
1800 Pack Rat - Packrat poor service
1800 Pack Rat - Packrat poor service
1800 Pack Rat - Packrat poor service
December 30th 2017 the container was placed incorrectly on the truck, the driver had an issue because I stated that the container was not placed incorrectly. He was not courteous he ran over my parking sign he even wanted to take the container back to the warehouse to...
Read more
1.0
#1163741
Reply to reviews
Paid for unit automatically as required by their terms. I emptied unit 3days into newest billing cycle they refused to give any prorated refund. Asked that they wave the pickup fee they refused that as well. Unreasonable and greedy firm.... never use them again. Used...
Read more
1.3
Kenedy, Texas
I didn't like
  • Refund policy
#1159547
Reply to reviews
They can't deliver my POD more then 300 miles from the storage facility, and my drop off is less than 300 miles, but not serviced. The only option I am given is to contract with a long distance moving company to unload the POD and transfer my goods, but of course no...
Read more
#1155788
Reply to reviews
WHEN IT COMES TO TAKING CARE OF THE CUSTOMER AND SERVICE. THIS COMPANY FAILS. SUPPOSED TO PICK UP MY CONTAINER AFTER I TOOK EVERYTHING OUT AT MT APPARTMENT. DRIVER CALLS COMING GETS THER HAS MY DAUGHTERS CAR BLOCKING IT IN ON PERPOSE BUT ELECTS NOT TO LET US MOVE IT...
Read more
#1135100
Reply to reviews
Initially we were really happy with your service but when the driver came to pick up the container from our house showed up without contacting me and took the container when we still had about 7-10 boxes that needed to go into the container. He said that he tried to...
Read more
#1128577
Reply to reviews
Show

1800 Pack Rat - Worst experience of my life

they make up their own pricings and did not want to redeliver my items. everytime I spoke with a rep they quoted me a differnt amout and charge mt card a diffent amount.
1.3
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1126990
Reply to reviews

Contact 1800 Pack Rat

Mailing Address:
1-800-PACK-RAT, LLC
6400 Goldsboro Rd Suite 300 Bethesda, MD 20817 11640 North Park Dr. Suite 200 Wake Forest, NC 27587
Bethesda, MD 20817
Phone:
(800) 722-5728
More
Book the deal and that's it.....after that be advised you will wait at least 45 minutes for an associate to assist you. I tried to book the delivery of my pod 2 weeks in advance and was told that since they do work for Spirit Halloween, they have a 2 week window where...
Read more
#1123387
Reply to reviews