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New Reviewer

Worst moving company.

Original review updated by user May 28, 2022
Update: A manager has contacted me and a container was found. I was also just told the pickup would be today as well so on the same original timeframe. I verified with him there would not be any additional hidden charges and the full amount I payed is all I will pay....
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ID
#3615626 Review #3615626 is a subjective opinion of poster.
Location
Phoenix, Arizona
Cons
  • Did not pick up pod or deliver one after they called to confirm
  • Refund policy
  • Customer service or lack of
Loss
$5000
Preferred solution
Full refund
New Reviewer

Dishonest Rip-Off and will break your stuff

We chose pack rats to move our stuff from California to Tennessee. We chose then because they claimed to be the cheapest and fastest option compared to quotes from Pods and other such moving companies. They delivered them fairly promptly and we had to purchase brand...
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ID
#2882674 Review #2882674 is a subjective opinion of poster.
Pros
  • You have your own stuff
Loss
$6000
Preferred solution
Let the company propose a solution
New Reviewer

It is exactly a year and I’m still waiting for a full refund on my first container. As per a Brandon Smith.