1800 Pack Rat Reviews
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I did not rent one but viewed this driver going at least 59 down my residential street with his huge truck. Waved to get him to slow down but I guess he wouldn’t until he killed someone. This was in Cary NC on March 1st on Helmsdale Drive at 3:15 pm. Tried to call...
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Get a call 2 days before my container was to be delivered to be told it will be 6 days late! All they will compensate me is 600.00 dollars on a 4800 dollar move. What a joke, they don't care about the customer one bit. They put my life in limbo for 6 more days and...
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I have never dealt with such unprofessional liars in my life. Because I asked a question about protocol, they turned it into an excuse as to WHY my pod was never shipped. My belongings should have gotten to Texas at least 2 weeks before me. They picked up my pod in...
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Product
I liked
- Truck driver was nice
- Pack rats in texas
- Seem to understand customer service
I didn't like
- Idiotic responses
- Are disrespectful and sarcastic
- Those in charge
1800 Pack Rat - Bunk rat
Just do not use them.
December 30th 2017 the container was placed incorrectly on the truck, the driver had an issue because I stated that the container was not placed incorrectly. He was not courteous he ran over my parking sign he even wanted to take the container back to the warehouse to...
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Paid for unit automatically as required by their terms. I emptied unit 3days into newest billing cycle they refused to give any prorated refund. Asked that they wave the pickup fee they refused that as well. Unreasonable and greedy firm.... never use them again. Used...
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Kenedy, Texas
I didn't like
- Refund policy
They can't deliver my POD more then 300 miles from the storage facility, and my drop off is less than 300 miles, but not serviced. The only option I am given is to contract with a long distance moving company to unload the POD and transfer my goods, but of course no...
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WHEN IT COMES TO TAKING CARE OF THE CUSTOMER AND SERVICE. THIS COMPANY FAILS. SUPPOSED TO PICK UP MY CONTAINER AFTER I TOOK EVERYTHING OUT AT MT APPARTMENT. DRIVER CALLS COMING GETS THER HAS MY DAUGHTERS CAR BLOCKING IT IN ON PERPOSE BUT ELECTS NOT TO LET US MOVE IT...
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Initially we were really happy with your service but when the driver came to pick up the container from our house showed up without contacting me and took the container when we still had about 7-10 boxes that needed to go into the container. He said that he tried to...
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1800 Pack Rat - Worst experience of my life
they make up their own pricings and did not want to redeliver my items. everytime I spoke with a rep they quoted me a differnt amout and charge mt card a diffent amount.
Mistyped. Meant to say the was driving at least 45, not 59 down my street. Sorry for the typo. Still ticked off as this is a residential area. Nobody should be going that fast...