filters
state:
Show
city:
Show
product:
Show
By and far the worst company I've dealt with. Tried for the last week to arrange pickup. When my wife calls they say the contract is under my name. When I call, they say it's under her name. They won't pick it up. Say it's not company policy. Yet there was no problem...
Read more
1.0
I didn't like
  • Idiotic responses
#680602
Reply to reviews
HORRIBLE COMPANY! Do not deliver the containers. They just do not show up! No call or any communication even though we had confirmed dates and credit card on file. The main office is of no help as they could not reach the local Bolingbrook Il. office by phone or email...
Read more
1.0
#675929
Reply to reviews
1-800-Pack-Rat was a very bad experience for me. I had two large pods delivered from them to help in our move across town. We packed the pods up and had a day scheduled for pick up. Unfortunately, on that day, there was some kind of oversight and they only picked...
Read more
2.3
#672447
Reply to reviews
Was promised a container on a certain day. They didnt show. Called. They stated tomorrow morning. This is already a problem but what can I do. Next day....no container. Call again. Sorry...it'll be later. Cancelled container. Will reverse the charges on my credit card....
Read more
2.5
I liked
  • Name
I didn't like
  • Company
#647704
Reply to reviews
I called you guys to help me move. On the day of my move, I call a few times to ask where I would be getting my moving container. You tell me after 2pm my time, after waiting until 4:30pm. I called you again. Now you tell me, I will not be getting my container today (...
Read more
1.8
Hickory Creek, Texas
#639087
Reply to reviews
Overcharged, no resolutions with customer service. What I was quoted was not available to customer service personnel. Told me "I must have told them I wanted their storage facility & that's why I was overcharged $30.00 a month." Never resolved & customer...
Read more
#546024
Reply to reviews
I was doing a move across country. From the beginning it seemed to seem like this was a legit company, until my worst nightmare came about. The unit was 2 days late to drop off (which then interfered with closing on my house) then I had to load it up and not only is...
Read more
Anonymous
Anonymous

Would seem to me that if you got everything free than the company took care of you. Also you fail to mention when you ordered the container. One day late on the other end is...

1.0
#542675
Reply to reviews
I just want to start off by saying this is a very professional company and I have heard the same from others and also on multiple reviews online. I had looked into multiple moving companies for my long distance move. 1800packrat had very reasonable prices and the sales...
Read more
5.0
#530112
Reply to reviews
I rented a storage bend that was delivered to my home, and I paid a monthly storage fee; I did this because I was rearranging to relocate. One day I came home and the bend was removed from my back side yard. I called the company and they said that my irate neighbor...
Read more
Bond_JaneBond
Bond_JaneBond

Pack rats auctioned my entire life. After they took our household in 6 pods and we moved & asked for delivery, they told us they only "thought" they had a facility here and co...

Bond_JaneBond
Bond_JaneBondHaysi1963

Glad you got your belongings,finally. After they took my entire household and stored it, they told us that they only thought they had a facility where we moved, but they reall...

#246623
Reply to reviews

Storage Review

1800 Pack Rat
#628033
1.0
Details
I had my stuff in storage with packrat for two months. Their prices are outrageous for monthly storage and when I moved out of state and I got behind they would not work with me. I spoke to two managers and the second manager was beyond rude!
Comment
Show
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Website