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My call to find out about their services ended up in an order. I told the rep that I would prefer to talk to my husband first before agreeing to the order.

She said I would have no problem cancelling it if he was unhappy. After I got off the phone and began researching 1800PackRAT and thought about how pressured I felt, I presented the information to my husband and we decided to cancel. I phoned in the evening and was told someone would call the next day. The call was made and the pressure was turned up.

Finally they agreed to cancel my orders only after they wasted much of my packing time. I don't know where they learned their sales techniques but I was miffed and ready to hang up but I was afraid they would not cancel.

Product or Service Mentioned: 1800 Pack Rat Sales Representative.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 28, 2016.
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Dear Consumer - we apologize if you felt uncomfortable at any time during your call; that is never our intention. We assure you the order was canceled if requested. Thank you for taking the time to provide feedback.

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