Get a call 2 days before my container was to be delivered to be told it will be 6 days late! All they will compensate me is 600.00 dollars on a 4800 dollar move.
What a joke, they don't care about the customer one bit. They put my life in limbo for 6 more days and don't care. Use PODS much better company. My container sat in Massachusetts for 2 weeks before they started transport, they call it a delay.
Really in all that time they had no other containers heading west. Just a poor company that doesn't care once they get your money.
Product or Service Mentioned: 1800 Pack Rat Moving Service.
Reason of review: Problem with delivery.
Preferred solution: Price reduction.
I didn't like: Refund policy.