State: Texas Clear all filters (5 of 48 reviews match)
filters
State:
City:
Show
Product:
Show
Paid for unit automatically as required by their terms. I emptied unit 3days into newest billing cycle they refused to give any prorated refund. Asked that they wave the pickup fee they refused that as well. Unreasonable and greedy firm.... never use them again. Used...
Read more
1.4
Kenedy,Texas
I didn't like
  • Refund policy
#1159547
Reply to reviews
I paid for my unit thru the first of November, $251.00.....and then had to pay $32.00 for you to deliver unit on October 11, 2016 so as I could empty it....then had to pay another $70.00 for you to pic it up empty on October 13, 2016. I will receive no refund on my...
Read more
2.8
I liked
  • Truck driver was nice
I didn't like
  • Idiotic responses
  • Customer service was poor and liars
  • Company
#935843
Reply to reviews
HORRIBLE! Stay away from this scam company! They will deliver your container late, so you'll lose a full day. They will want to charge you $50 for every sneeze. Need to schedule delivery or pick up on certain time? Pay extra $50. Need to re-schedule 24 hours in...
Read more
#881876
Reply to reviews
Worse people to deal with. They are a complete rip off. I would not use these people. They are liars on the phone and the service is very bad. They lie to you about the complete bill on the phone and trick you with additional charges. I would not use these people....
Read more
1.0
I liked
  • Truck driver was nice
I didn't like
  • Customer service was poor and liars
#858745
Reply to reviews
I called you guys to help me move. On the day of my move, I call a few times to ask where I would be getting my moving container. You tell me after 2pm my time, after waiting until 4:30pm. I called you again. Now you tell me, I will not be getting my container today (...
Read more
1.8
Hickory Creek,Texas
#639087
Reply to reviews

Contact 1800 Pack Rat

Mailing Address:
1-800-PACK-RAT, LLC
6400 Goldsboro Rd Suite 300 Bethesda, MD 20817 11640 North Park Dr. Suite 200 Wake Forest, NC 27587
Bethesda, MD 20817
Phone:
(800) 722-5728
More