2182 CA-4, Arnold, CA 95223, USA
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

This company is a Lying bunch of creeps - They do not disclose the charges till they take possession of your property. DO NOT RENT with 1800PACKRAT they will hold your property hostage and drain your card with completely undisclosed costs.

I absolutely recommend you never to rent with this company I am trapped now but I will be seeing this company once I get my Property delivered.

Nothing was said about pickup fees, indoor storage which you have no control over and Fuel surcharges. This company is a bunch of Thieves do not store your property with them, they will take your property and hold it hostage rent elsewhere.

Product or Service Mentioned: 1800 Pack Rat Storage Unit.

Reason of review: Pricing issue.

Monetary Loss: $300.

Preferred solution: Price reduction.

I didn't like: Issues caused increased cost to customer, Idiotic responses, Sales obviously are not trained.

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